Byju's — Byjus harassing after discontinuation for payment and classes

Dear,

We enrolled our services in the month of Aug 2022 in Byjus classes, however found the learning method was not suitable for my daughter and discontinued classes after 1st month's completion ie 1st of Sept 2022, of course, we paid 1st installment.

Byjus coordinator assured same that you can discontinue if not satisfied after 1 month, trial was like paying for a one-month private tuition fee.. We DID

However, to date 14th Jan 2023, Byjus team is following for classes and payments, do they have any logic behind this??

I feel its harassment for the service enrolled, unfortunately,

We didn't satisfied and closed after 1 month and not used Byjus classes at all after mid of Sept 2022, what they are going to achieve by such a forceful way of asking for the remaining payment and classes, it's disgusting, they should stop this nonsense.

Regards

Vasanth R
[protected]@yahoo.co.in
Saudi Arabia