Byju's — Byju's Subscription Cancellation

Address: BYJU’S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta MainRoad, Bengaluru +91 9880031619

We have been contacting byju's for cancellation of our subscription as it's not easy for kids to understand. They tell anything and do anything.No mentor are present. But since we decided we want to cancel the subscription we are not getting a call back. It's been almost a month I sent an email, but no one contacted. We keep trying to contact on mentor helpline, it says someone will call u in 15 mins but no one calls.
Please resolve our issue. Please 🙏 help me, please 🙏.
Child Name - ABDUL AHID