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Byju's — Cancel my account

I have submitted a cancellation request in Byjus and my request number is 40429428.they said that I get a call from byju's senier manager soon.I have not received the call or any massage from them.I want cancel my application and stop EMI
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    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
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