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Byjus — Cancel my byjus subscription

I want to cancel my byjus subscription i wrote an email to [protected]@byjus.com regarding it they assured me that concerned team will reach me but didn't call me yet. No positive response from there side.
I want a refund and cancel the subscription and the councellor name is Ravi gokul.
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    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
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