[Resolved]  Byjus — Cancel my product immediately

Hi Shivam and Byjus Team,

We would not like to move forward with Byjus, hence, this request for immediate cancellation of the product for my son (for 11th and 12th NEET preparation) through Byjus.

We have called lot of times, sent over email and made multiple phone call requests but there is no response.

Please initiate the refund on an urgent basis and process the cancellation.
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Jul 7, 2022
Complaint marked as Resolved 
i am astonished to see that despite the request for cancellation of the product and confirmation by Byjus the EMI has been deducted from my account. Seems the entire team is fraud and they are just there to deceive and extract money from the end customer. There is absolutely no process system at the Byjus end. You just keep calling them and every new person on the phone call would keep giving you assurance of the resolution but they would do, what they have to do ..take money ..that's all. IS THIS IS HOW THE COMPLAINTS ARE GETTING RESOLVED ?? If it doesn't get resolved immediately, am going to file a police complaint now.
BYJU's customer support has been notified about the posted complaint.
 
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