Byju's — Cancellation and refund

Address: Karnataka

Website: Byju's

I had purchased IAS online course for the cost of 36 thousand rupees. The counselor named Nazneen Perveen promised me to extend my EMI payment for 24 months tenure. But after getting me registered to the course she is not answering my calls at all. I have not recieved my orders also. And Nobody from the byju's team responding correctly since a week. I can't pay EMI of 2.5k per months. So I hereby request to cancel my order and stop the EMI process.
Refund me the money I payed for admission i.e., 5k.
Also I request them to return the 31k rupees to my bank which they have taken as loan in my name.
Thank you
Abhishek M R
Phone no : [protected]