Byju's — Cancellation and refund issue

Request ID: 44052691

Sir/Madam,

After prolonged discussion with Mr, Chandan(mob:[protected]), Mr. Devaraju &
finally with Mr.Rohan (Mob:[protected]), I have paid fee of Rs.52, 000/-
(Rs.7000 - Registration fee + 45000-Tab, books & material fee) on
28/01/2023 towards offline Akash Byjus (recorded version) classes for My
son Dhanush Nagaraju.

As per the discussion over telephone with Mr. Rohan & Mr. Devaraju, Rs.
52000/- amount includes Samsung or Lenovo new Tab.

With the continued follow up with Mr Rohan he said that Tab will be shipped
from New Delhi & it will reach you by Monday evening.

Since day one I have been calling Mr. Rohan, & he is promising that it will
be delivered Monday positively. Till date I have not received it.

Meanwhile the SD card is not operating properly in (small screen) mobile.

And at the same time, the assigned mentor is not able to contact
immediately for any clarification, I have to go through customer care no.

In view of all the above, here I request you to cancel my subscription.
offline (recorded version) class from Akash bysjus for my son Dhanush
Nagaraju class and refund the amount.

Pl see the attachments & Audio with Mr Rohan, for your reference please.

Regards
HVN RAJU
[protected]