Sir
My daughter Akshita Sharma (9th class) Joined Byjus course online and register mob no is [protected]. That time one seller of course of BYJUS came to us. He has told us to join BYJUS online. And also told if your child is not interest within 15 days all refund will be come to you and also said in between your child is not interested or no improve in child’s performance, you can withdraw your amount at any time only those months payment takes rest all amount to be paid to you. School teachers of my child have complaint to me my child’s performance is going down. So I want to cancel above course from BYJUS. We have done so many complaints in last 3 to 5 months . but no solution / refund came. Every time they are giving some excuses and saying that it is not our policy and our complaint automatically closed. We are so worry about my child and her study . and I have lost money but no solution are coming. I have done complaint so many times in customer care tollfree no and also sent mail.
Lastly I am complaining to you. Kindly resolve my problem.
Thanking you
Raj kumar Sharma
Akshita’s Father
DELHI -10
Email ID- [protected]@gmail.com
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