Byjus — Cancellation and Refund [request id: 48979295]

Website:

byjus.com/customer-care

I had subscribed for Byjus Online coding classes for my daughter during pandemic and previously with WhitehatJr. Earlier WhitehatJr was very good and registered for 3yrs classes, after Byjus aquisition the quality has dropped and leads to frequent Teacher change and non availblity of teachers time. Also the course not upgraded or the team is not accomodating new requests etc. Hence I rquested to cancel the rest of her classes and refund the money.

The refund and cancelation was per the aggrement they provided that anytime we can cancel and prorated return will be provided.

I sent mutliple email to the support team and no response since then. They assigned a request number : 48979295

Below are the details
Student Name : Sohini Maity
Email : maity.[protected]@gmail.com
Classes To be cancel and refunded : C189-C310
Date Of Purchase: 20th Jul 2021
Transaction ID: pi_1JFN0MGtj7eFwCE8VItXC3OZ