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Byju's — Cancellation not approved since 40 days

Hi raised cancellation request with in 15 days, till now no resolution..no response i am going to raise a complaint against Byjus if i didn't get response tomorrow..
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    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
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