Byjus — Cancellation, refund and EMI deduction

Address: Banglore
Website: Byjus.com

We took byjus course on 6th of October and after 2 classes we requested for cancellation and we also sent email to byjus through byjus cancellation . I have made several calls and sent several mails for a month now and they are harassing us and saying your cancellation is in process and no money will be deducted but they have deducted EMI on 5 of November . This is illegal and it's our hard earn money. We want our trial money and course money back 59000/- and 5000/- asap. We have applied for cancellation within 15 days and byjus is still not responding.
Was this information helpful?
No (0)
Yes (0)
BYJU's customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BYJU's
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    4174
    Pending
    0
    Resolved
    1428
    BYJU's Address
    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
    View all BYJU's contact information