Byju's — Cancellation request not being processed

Address: BYJU’S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta Main Road, Bengaluru, Karnataka, India.

Student Name - ( Nikita Chavan )
Order Id - ( SO - [protected] )

I request you to send me a letter of acknowledgment for the cancellation of my subscription. If there are any further notifications, I can be contacted via email at this email address. ( [protected]@gmail.com )

Thank you for your patience. I hope to hear from you soon.

Please make it happen asap as I have been logged the request 3 days ago as still there is no such response given by the byju team and customer service.