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Byju's — Cancellation subscription and refund

I m not satisfied with byjus product and services. Not suitable for my child. After 4 day of purchasing tablet not working. I complaint but all in vein. As per policy I have raised request within 15 days. But no refund given to me.
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    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
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