Byjus — Cancelling loan

Hi mam I purchased UPSC course on may 10, they said first 15 days you only studied then after we will call you but they don't call me anymore. If any doubt I was called mentor no but they call me after next day I'm busy with my office work. This inconvenience may happened every day. And no proper guidance no proper schedule form their side . And also I'm suffered financial problems So need to cancel my loan informed on June 10 but still they no respond me properly. Avane calling me every day to ask loan amount so can't to pay the amount. I'm not using tablet also from June 10 but they don't accept my reasons. Please help me immediately Before sep 7. The next month due will generate I'm can't to pay the amount.