Byju's — Class 11 JEE Byju's Aakash live classes

Address: Bengaluru

I am a student of class 11 attending Byju's Aakash online classes for JEE. I get to attend the classes in bilingual (hindi) mode. I found the teachers not appropriate to the standard of Byju's, which was the reason I chose this coaching.

So, I request to get the mode changed to english with good standard of teachers.

Also, there should some criteria for the selection of batches which would ensure some uniformity in the group of students studying together so that all the students can go with the tutor at the same pace.

One more thing, in the counselling session, my counsellors focussed on to the online mode and convinced us that online is better as it saves time and it will have 15-20 students, through which every student gets better attention.

I have these 3 major concers:

1. Standard of teachers

2. Batch mates level

3. No. of students in a batch

I have called many times and explained my problem 10-12 times. 5-6 people have assured me saying it will be done in 1-2 days, but mlre than 2 weeks have passed and it is not resolved. It is very difficult and frustating to attend the classes in bilingual (hindi) mode. A good beginning is half done but the beginning of my coaching has proved very problematic.

Resolve my issue asap, going unresponsive should not be an option. Only after filing a complaint, I get a call!