Byju's — Class timing not changed and no refund my money

Address: hyderabad

My kid school end at 3.30 PM, he will comeback by 4.10 to home. Byjus has given him batch of 3.30 class on there own without consulting suitable timing to us. When i ask them to change they are not even doing that.
when i ask for refund my money they are not even doing that.

Worst experience i have seen. There is no escalation matrix. No employee is bothered.

My no is [protected]