Byjus — Complaint against byjus for course cancellation and refund

Address: BYJU’S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta Main Road, Bengaluru, Karnataka, India.

Website: byjus.com

Dear team,
I'm VIGNESWAR V. I'm recently joined in one year gate course in byjus. My order id is SO-[protected] . Since I didn't not able to concentrate on my studies and my family facing financial issues I went to job. So I have decided to cancel my course. For last one and half month I'm trying to cancel my course but still there is no proper response from byjus team. Every time when I call for my course cancellation they are telling cancellation team will reach you within 48 hours. But still they didn't call me and also they didn't respond to my mail for my course cancellation. This made me mentally stressed and I can't able to do my work properly. So please help me to Cancel my course and cancel my loan and also refund my money as soon as possible.
My loan I'd is [protected].