Byju's — Course cancellation and refund

A person named Mr.Ginish Vadera (Mob. No. [protected]) told me that he is Senior Education Counseller Byju's convince me to purchase a subscription for my daughter Tanushree for class 2nd to 4th as on dt. 03.04.2022. He told me that if I purchase subscription and I am not satishfied then I can cancel the subscription with full refund. I had purchased Subscription for Rs. 56000/- for which I had paid Rs. 5000/- through Debit Card and he arrange loan of Rs. 51000/- for one year for me. After receiving of Byju's lerning station and kit I am faced difficulties to operate the same. The product and service was not satishfactory as commited by Mr. Ginish Vadera (Mob. No. [protected]). I also contacted repetedly to Byju's mentor healp line Mob No. [protected] and Ginish Vadera (Mob. No. [protected]) but no one receive my call. After that I maild for cancellation of subscription to [protected]@byjus.com,
[protected]@byjus.com but no response receive from them. I have received a call from Byju's mentor Phone no.[protected], the mentor forcing me to not cancel subscription by using abuse language.

You are requested to please resove my problem and cancel my subscription of Byju's and help me to get refund of Rs. 5000/- form Byju's with cancellation of loan of Rs. 51000/-

Thanks,

Tarun Kumar Giri
Mob. [protected]
Email: [protected]@ymail.com