Byjus — Course cancellation & loan refund

I was commited by the counselor they are giving 60 days trial period. If we don't like within trial period we can cancel the course and get refund and put finance for Adhitya Brilla.
The course was started on 30th March 2023.
I requested for cancelation on 30th April.
From 30th April I am requesting to the counselor and menter help line and nobody is responding. They are replying that it was under process.
But, the finance people calling daily three times and threatening me.

counselor Navaneeth Prabhu [protected]

menter helpline [protected]

So, kindly arange me for refund

Thanks

Alex