Byju's — Delay in processing my UPSC cancellation and Cancellation of Enrollment and subsequent emi recovery

I purchased UPSC Course from Byjus on 29th Nov 2022. I want to cancel my subscription. I have paid Rs 5000 as charge fee for processing the cancellation case. After that daily i am trying to contact senior for cancellation but no one reply. No mail reply. on 07 Dec EMI of Rs. 7083 also debited from my account. BYJUS cheats people it fake business. Request cancelled my subscription and amount of EMI to be refunded. Thereafter i am trying to call daily for update on my cancellation case. but no one reply of response i have wrote so many mail but action, they told me that no EMI will be debited from your account as we are processing the case for cancellation. On 7 Dec Rs. 7083 was debited towards EMI i am socked how it can be happened, but i came to know that BYJUS cheats me and not cancelled my course. I am in deep sorrow.