Byju's — Dishonest Practice

Address: India,

I have enrolled my 2 kids under Byju’s learning program and paid full amount in advance before start of the training. There is a marketing guy called Subhrajit Mohapatra assured us many things but cheated at the end. Few issues are given below.

1. Unprofessional service from marketing executives and Byju support team even after writing multiple emails.
2. Didn’t receive complete list of books even after requesting over email and talking to mentor team.
3. Still not received 8% cash back which was assured during the registration. Already three months passed.
4. Still not received books for 3rd and 9th standard for my son and daughter. Already called to the Helpdesk multiple times but every time get different statements.
5. I am really looking for help to resolve this issue. It is really unprofessional!
Dillip