Byju's — I have cancelled my plan within period but your team is not giving me my money and not responding me.

Address: WARD NO. 1 , SAFIDON 126112 DISTT JIND

I am father of Student Harshit. My registered number is [protected]. I purchase a plan of BYJU's. I paid advance Rs. 5000/- . But when i cancelled their agent said to me i have to purchase full plan then i cancel . I did but now they are not responding to me. They did not attend my call . They did not respond to me on email properly.

I purchsed on[protected] . I received there products on[protected]. According to their policies i cancel plan within 15 days after product received. I cancelled on[protected] and[protected] i mailed.
I need my money back . I have mailed them many times . Many times i called.

They are fraud.