Byjus — Jee 2 years online course

I was convinced by the councillor that i can cancel the course within 14 days. But when i tried i got no response. The councillor Manoranjan jha and mentir not picking my calls. Today 14 days completed i want my refund. 16k and cancellation of emi on my credit card. I want my refund. But they harassing me not giving me refund. And not doubg cancellation I requested within 14 days which is there policy.