Byjus — Loan and product

Website: BYJUS.com

I took the Byjus product March 2022 and took loan from IIFL for the same. While taking the product i was informed that they have 15 days refund policy i.e id we dont like the product it will be cancelled and loan will be stopped and they will collect the product from me.i have returned the product but I had below problems.

1) Initially they did not collect the product they told me to courier to Bangalore address inspite of there presence in Hyderabad. After requesting a lot they agreed to submit it in Hyderabad office.

2) Refund took lot of time.

3) Now even after 3 months laon is not yet cancelled and i got message saying if i don't pay immediately my credit score will be spoilt.

Both IIFL and BYJUS are torchering me. Kindly help me.

Regards

Sandeep
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