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Byju's — Loan cancellation Pending

I Ashutosh Dwivedi had bought a UPSC IAS course through byjus but in 12 days i got that the course was not what i was looking for my optional so i cancelled it and got the refcund and requested for my loan cancellation also but still it is pending with them for 8 months and no one is replying to me on that, because of which my CIBIL score has depreciated 130 points.
Customer Name-Ashutosh Dwivedi
Mobile no.- [protected]
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    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
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