Byju's — Loan taken on my name

Address: GUNTUR

On NOV 27 2022 i have taken admission in Byjus tution center at Guntur and die to some reasons i have withdrawn.
Came to know Without my knowledge a loan of Rs.95625 has been taken by Byjus team at Guntur location in AP. The same is being reflecting in my CIBIL report and my score has came down becoz of this. Also my joining fee of Rs.10, 000 has not refunded back to me as of today.
When I have approached them for the resolution they are just escaping from it.
Requesting you to kindly intervene and support for the resolution. I need my NOC by today.