Byju's — Mis conduct and abusive behaviour of Zain Agha(Counselor) at Byjus

Address: R505 Bhavya Corporate tower, and urbanac buisness park Lucknow, Lucknow, Uttar Pradesh

As I have already complaint against misconduct and abusive behaviour of Zain Agha, one of the counsellor at Bhavya complex(Phone-[protected] Id- Zain.[protected]@Byjus.com). I am writing this concern in response to the byjus and its working scenario as not only Zain Agha but today I faced the misbehavior of Rahil Hasan (Senior Manager, sales Dep., Phone- [protected]) when I called to Shubham Goswami, phone- [protected]), Reg. admission process and the responsibility of safety after admission, but they make me totally despaired with their rude behaviour as they are not ready to assume their mistakes and conduct of Zain Agha. me and my family is very disappointed by the offensive conduct of Byju's emplayees. after so many complaints we did not get any response.
I would like to re elaborate about the concern, that it was Zain Agha who used abusive and terrific language to me on call and even they tried to mentally harass me with their so called wrongful way of talking. they called me many times on 30 july to 31 july via whatsapp and and phone. I have attached screenshots of his messages in which he tried to torture me by his abnormal way of interaction.