Byju's — Misleading information given by byju's counsellor

Mr. Imran Ansari from byju's new cg road byju's branch came to our home for counseling of my daughter for 4th class admission. He somehow convinced us to get admission after showing scholarship that if we will enrolled today then we get scholarship and did admission for 4th class at INR 1.13lacs for 2.5years. he proceeded for loan and made EMI schedule for us. He told us 15days cooling period for cancellation of Admission. But he never told us about 3months cancellation charges.

When we showed our interest not to continue with byju's within 15days of admission, Mr. vikas singh form byju's new cg road branch change indirectly convince us to go for 3months as how byju's and as a parent we can take decision to cancel admission as he forcefully convince us to give some time to them to understand our child and on that basis they will create some extra classes., But not told about how much charges will applicable if we again go for cancellation.

Ultimately they offered classes on tablet even our child goes to offline classes at their centre. Our daughter has some serious medical issue of her eyes. But they were not understood, and ultimately so much follow up we were end up with so much cost even it's not our fault. Byju's team giving misleading information to us and ultimately we lost our money within 15-20days of admission taken.

Request you please help us to provide our money back.
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