Byju's — Money not refunded

Address: Jammu

Dear Sir/Madam,

I wish to state that I had paid admission charges of Rs 15000/- having reference id BJCF[protected] on date March 16, 2022. At the time of admission, we told the representative to admit our child Kamya in kacchi chawni branch of Jammu and the same was assured by the representative also that your ward who is in 8th class (already informed to representative) will be admitted to mentioned branch. However later on, we got a phone call that your ward has to attend the classes at Gandhi Nagar branch, Jammu. We would like to inform you that Kamya's sister will also be taking her classes in Kachi chawni branch and it will not be feasible for us to send our child alone to Gandhi Nagar branch as it is very far away from our place. So i request you to kindly refund our addmission charges as we were falsely committed by the representative. Matter is pending since March'22.