Byju's — No one taking any responsibility, so cancel my course and refund(Cancellation of ECS against Loan No- CHEDP[protected]

I feel this byju's course purely focused money only all are fake.
One of your marketing person explained so many thinks learn from byju’s and carrying your child future and update your child progress, also assign mentor for my child. But that mentor didn’t call even one time…. I raise a complaint about this issue in many times but didn’t got any response in my complaint. I am also send a compliant in byju’s support center, after that no one to contact regards these issues..