Byju's — No response from BYJUs for my refund/cancellation request

Address: Adambakkam Chennai

Counseling person told for within the trial period of 15 days, you can cancel or refund your subscription if you are not satisfied. Actually Im not satisfied with their product and put request for cancellation via email within 15 days. They are not at all replying the mail and not do the cancellation process. They are called me but not listening what I'm telling and automatically cut the call after that no response from them. I realised and came to know like me so many parents are facing the same issue all over India with BYJUs. How they are operating educational courses like this manner?? If customer not liking your product you have to adhere their requirements.