Byju's — Not delivered the service as communicated - Not refunding. !

Address: Chansandra Whitefield

Hi Team,

I have purchased Byju home 1:1 tutor service by paying the full fees at a go . Inspite of my repeated follow up and multiple calls i have not been provided the service which was promised. Instead i have been pushed to call different call centers and numbers . And now since i have not got the service what i have been promised to, i am asking for refund. They are deducting some amount and not giving 100% refund as promised by their marketing guy Mr, Sameer.
Also they are deducting for some other Service which was not explained or told to us during the counselling session.