| Address: BYJU’S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta Main Road, Bengaluru, Karnataka, India. | | Website: www.byjus.com |
Student Name: Adwaithsai SR
Parent name: Ramamoorthy
Parent email ID: [protected]@yahoo.co.in
Parent mobile number: [protected]
Product purchased: Class 4-10 Tablet and course content worth ~1L
The issue: When I bought this product they said IGCSE is coming and they will change my son's course to IGCSE. I am following up with them for the past 2-3 years and every time they say they I will forward it to the "specific" department and they will enable it before 8 PM today or a maximum of 48 hours. These stories continued for 2 years.
Suddenly one day they said they don't have IGCSE but they can map the syllabus and give it to us. I was OK with that too but no luck same story continued.
Again one of the CSR told me that they have IGCSE and they will convert my son to IGCSE. This game continues and nothing happens my son is unable to use the product from the time of purchase.
As the solution, I request for refund of the amount as they could not deliver to the promises and product for no use. Was this information helpful? | 
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