Byju's — Not refunding registration fee and not cancelling the course

Address: Shrideep hospital kothi chk , ahmednagar

I Dr anju ghule . from Ahmednagar Maharashtra want to inform you that there is big fraud going in byjus . They call me to discuss anthe exam results took the zoom meeting, forced to take the online course on trial basis, they told to pay the fees 12000 which is refundable within 15 day if we cancel the course. Its written in their refundable policy . Without my knowledge they give loan also stating its a part of processure . Very next day only i applied for cancellation giving valid reason that student is no getting time, as he got selected in cricket also. Now the person Mr Hanan his ph no is [protected] n councellor Mr Himanshu ph no [protected] they avoid receiving my call . Then i called to call center daily n also mailed to cancellation n support team they just give assurance on ph not taking any action. Lastly one person Ritik Mathur he called said i will cancel only loan n not refund the money 12000 back . But still loan not cancelled no mail came regarding this . Now ph from loan company r coming that ur emi will start on 4/12/2023. I tried cancel it from bank but it is not cancelling as that byju team shd cancel it. Means in all the way they are trapping the people n getting money . Student name is rishi ghule we took 8, 9, 10 foundation course . cost was 75000 /- . we paid 12000/- now remaining will be paid by emi which we were unaware of . order no is so- [protected]. so many mail i hv done .. recent ticket no is 2548634 today only. Like me there are so many people who hv been trapped in this scam . I kindly request u to help me out . As ther is lot of torture n mental harassment. My ph no is [protected]. I hv send screenshot as proof . Plz it my request take actin against this fraud.