Byju's — Order cancellation

Kamal.susawat

from Mumbai, Maharashtra

May 22, 2022

Address: Sur num 48/3 lane 11 ganesh nagar wadgaonsheri pune 411014

My name is kamal kumar susawat my child name is Anveet susawat order id is SO-[protected](18-APR-2022) because after purchase this course I realize byzus services is not good because I tried to multiple of time contact with customdr care executive and waitin for responses minimum 1 to 1.2 hour but representative not responding also when your counsler Mr kashif come to my home he committed for your child 2 teacher assign for 5 year for your child 10 am to 8 pm but after purchasing the course your counsler is change he is provide fraud information, I tried to touch with counsler Or customer care executive but my call not connected with register number and I sent multiples mail to byjus team or managers but no response everyone, I am very tired please I request you cancel my order..

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BYJU's customer support has been notified about the posted complaint.

May 22, 2022

Updated by Kamal.susawat My name is kamal kumar susawat my child name is Anveet susawat order id is SO-[protected](18-APR-2022) because after purchase this course I realize byzus services is not good because I tried to multiple of time contact with customdr care executive and waitin for responses minimum 1 to 1.2 hour but representative not responding also when your counsler Mr kashif come to my home he committed for your child 2 teacher assign for 5 year for your child 10 am to 8 pm but after purchasing the course your counsler is change he is provide fraud information, I tried to touch with counsler Or customer care executive but my call not connected with register number and I sent multiples mail to byjus team or managers but no response everyone, I am very tired please I request you cancel my order..