I purchased BHLP course on IAS from Byjus on 20th June and after that i also paid 5000/- for the registration which was completed and as per my counsellor i will be getting links for the classes and everything i will getting on the same day but i didn't received anything and i complained about this to my counsellor to which he said that he is not in Delhi so he can't do anything but he gave me a number so that my issue get resolved..
When i called that person he told he will look into the matter and for that I just have to share my order ID and email id and registered phone number to him and to which I have shared my all the details on the message but he didn't replied me and he didn't get back to me after that day. And I was regularly contacting to their nonacad meeting to my counselor that please resolve the issue please resolve the issue and anyhow there resolve the issue after 10 days. And I got the link for the classes for 2 days or I guess 3 days and after that also after these 2 to 3 days there was again issue in my tablet that I was not able to login to my classes for which I complained about this to their team, technical team, non academic team, to my counselor also.
I am from that day it is now second of August that I am just complaining either on mail or on call to resolve my issue and cancel my program and it has been more than a month now that I am asking them to cancel but they are not responding to me by anyway they do not give an appropriate answer they do not respond on mails they do not respond on calls properly.
Even though I told them that I have to pay the EMI if they will not cancel my program and which I am not going to pay so please look into the matter.
But they do not respond on any thing which is the worst part. Was this information helpful? | 
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