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Byju's — Product cancellation issue

Address: Bangalore

I have cheated by byjus selling the wrong product. Now I have requested for cancellations within given time but not getting any response from them. Please help me to resolve my issue.
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    BYJU's Address
    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
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