Byjus — Refund Complaint

Japan Sheth

from Ahmedabad, Gujarat

Mar 14, 2024

Address: A 503, Neelkanth Retreat, Vasna, Ahmedabad.

I have purchased Byju's subscription by paid Rs 54000, but I want to disconnect their services within 15 days. As per policy they have to refund me full amount. After so much calls and email, they email me and mention that they transferred Rs. 25105 and given the CMS id: CMS[protected] on 18th Dec 2023. Still, I didn't received money, and they also didn't reply on this.

My order id is: SO-[protected]
Student Name : Aarvi Sheth

Please help me out to get my money back.

My name is Japan Sheth and mobile no is : [protected]
Email id : jrs.[protected]@gmail.com

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BYJU's customer support has been notified about the posted complaint.

Mar 14, 2024

Updated by Japan Sheth Who make as resolved.

I have just book the complain and some one from Byjus is make it resloved without doing any justification and I have not got any refund. this is too much.