Byju's — Refund for not giving me materials as I paid for that.

OmShrivastava

Apr 7, 2022

Address: BYJU’S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta Main Road, Bengaluru, Karnataka, India.

I've purchased BYJUS PREMIUM KIT for Class 7, 8, 9 and 10th.
And in starting I just got my tablet and nothing else.

I started learning, and then after 2-3 years, one of my friends also bought it and received all the study materials, hard copies, everything but I haven't received any for 7th, 8th, 9th and 10th Standard.

As I've not received anything from them I want a refund as I've paid for that but doesn't received anything.

As in Fee Distribution, I've paid for that (book, notes, hardcopies) but doesn't received anything.

I want a refund for the materials below:

(Prices are taken from their official website "https://shop.byjus.com/")

Class 7 Books: 5500 INR
Class 8 Books: 6500 INR
Class 9 Books: 7000 INR
Class 10 Books: 8000 INR

Total: 27000 INR, I want as refund.

Reach out to me: [protected]@gmail.com for more info.

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BYJU's customer support has been notified about the posted complaint.

Apr 08, 2022

Updated by OmShrivastava As Byju's Customer Care Support talked to me regarding this, and they have said in an exchange of Class 7, 8, 9th Standard Books, they will now provide me 10, 11 & 12th Standard (JEE/PCM) books.

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Comments

OmShrivastava

Apr 8, 2022

As Byju's Customer Care Support talked to me regarding this, and they have said in an exchange of Class 7, 8, 9th Standard Books, they will now provide me 10, 11 & 12th Standard (JEE/PCM) books.