| Address: Pune, Pune, Maharashtra |
Byjus product SO-[protected] which we purchased for our daughter Aditi Parihar.
I have spoken to their customer care number of times including Senior Manager Mohini of Bengaluru Office for cancellation of my subscription within 15 days of your product delivery. Accordingly based on my complaint for cancellation Request ID: 37553062 was generated.
Byju has initiated refund, for bank detail confirmation they has transferred 1 rs to my account on 07/09/2022 and assure that they will transfer rest Rs. 67205 within 10-15 days, it’s been 6 months already gone but I have yet not received any amount from their side. Every time whenever I call customer service their fixed answer is we will arrange call back and within 24-48 hrs u will receive a call from us.. however they don’t call
Their Helpline is of no use as every executive keeps telling he can’t do anything & I will get a call back from cancellation team which has never materialised till now.
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