Byju's — Refund not paid since 3 months- student name Adhil Nas

Address: Ellath parambil house , north annara , tirur po. Malappuram , Kerala , mob:9746755123, email: [email protected], Malappuram, Kerala

I had purchased Byju’s app package 8, 9, 10 for RS 51000 and later on i return back the product at good condition within 15 days as per company rule. My payment of Rs51000 was made through icici credit card and bajaj emi card .
Byju’s team partially refund my money that was made with icici credit card directly to my account . The remaining part payment they told will made to the merchant account within 28 days directly.
The mail from was on October 4 till today no refund made to the merchant account or to personal account.
I called Byju’s support team many times . I mailed to the Byju’s cancellation mail . I only got mis promise of call back message only . Customer care only telling we have no data regarding payment processing . For last 10 days i keep on mailing and calling them . No information or call back solving my concern . Its my grievence regarding my money being kept them for last 3 month . Also bajaj emi is deducting from personal account already 3 instalment deducted from my account also want to refund to me .