Byju's — Regarding Admission Cancellation and refund

Address: BYJU’S Tuition Centre, 3rd Floor, Shri Krishan Divine, 149 Siremal Bafna Marg, Mari Mata Square, Indore, Madhya Pradesh - 452006

For my sister's son Divyansh Kaushal, I bought a one-year course from Byjus in the month of April 11 2023. During registration, they took Rs 10, 000 and then signed me up for monthly EMIs, which I found objectionable, but there was no other way to pay, and they assured me that if I withdrew, they would immediately cancel the loan.Due to a health concern, Divyansh was in on April 11th but only spent three days in coaching. I wish to cancel the admission and loan since Miss Kamini Suman did not provide adequate information regarding the 14-day cancellation policy. We made every effort to get in touch with Miss Kamini to revoke the admission, but we were unsuccessful. Please help me regarding this matter.
I'm sending the email addresses and personnel identification numbers for the salesperson who handles admissions, Miss Kamini, and the businessman, Mr. Nileesh kori
.Email address: neelesh.[protected]@byjus.com
Email address: kamini.[protected]@byjus.com
Employee ID: TNL21859488
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