Byjus — Regarding Cancellation and refund money

Address: Gurgaon

Website: www.consumercomplaints.in/new_complaint

Byjus is a fraud team company. Their complete team always do fake commitments. I was take a trial package for 15 days for online classes for my daughter who read in 4th class SCR Public School. On Counseling time counselor was told me that if within 15 days we don't like their products then complete package will be cancel and complete money will be refund. But after join online classes me and my daughter found that it is totally wastage product for us. After use approx. one week I mark a complaint mail to company's cancellation team for complete cancel and refund my money on daily basis from one week I mark a reminder mail for same but they have not give any response after two week their manager call me that complete package can't be cancel its not possible. He was trying forcefully that we must use their product.