Byju's — Regarding cancellation of byjus ias subscription

I am Aditya Ankush Namade, I subscribed for byjus ias tablet + online classroom program. But when I subscribed it at that time my family's economic and health condition was good but now I lost my job + crops in farms are wanished due to heavy rains . Also my father I Bitten by snake 2 weeks before it also cost lot of money for hospital. Now sir l am in not condition to pay 1.5lakh for my personal coaching. So I want to cancel my subscription.
I pray that you will understand my situation and help me . And Sir if subscription was not cancelled I had no option rather to not pay emi of byjus. And I am contacting from 6 days still not a single call w