Hlo sir, i want you to inform that i have purchased a trial product for 15
days through byjus emyloyee "Rishav Anand" whose employee ID is 21887275 on
29/05/22. My order id is SS[protected]
Registered email ID is [protected]@gmail.com
Our concern is that he has misguided us and told that if i am
dissatisfied with his product i can return it within 15 days and our money ₹5000
will be refunded but if we want to continue then i have to pay for the full
cource. He asked for my account information by saying this product is much
more valuable and need something in security for this. Now my child was not
understanding the things so i contacted the same executive within 7 days, he
said try it more and after then he stopped picking our calls and never
replied to our messages. I wrote the email to byjus company for product return
but there was no satisfactory response from their side. Morever by using my
account information they financed installments from some other company. Now i get regular calls for depositing EMI. I have tried a lot to convey them my problem but they say talk to company.
my humble request please cancel my financed installments and take back their
products and issue me with refund of ₹5000. Thank you
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