Byju's — Regarding product returned partial amount refunded

Address: NEC Building , BSNL , Ring Road , SURAT

R/Sir,
Byju's Company offered me on a Zoom Meeting demo version of their
product for class 6 & 7 online on 27th May 2023, according to them product will offered you for demo period and their representative confirmed within a month if your child satisfied otherwise whole amount of your booking will be refunded, As per their meeting, i booked product on same date and product will be received 31 May 2023 and online class was stared on 02/06/23, but it was not up to mark, and No confirmation followup by taken them, and I tried multiple time for returned this product online call and whats-app message to their representative (Aman Sarin) but he was not responding than after i mailed to their representative on 10/07/23, and now they refunded only partial amount,
The Product Amount : 60, 000/- Sixty Thousand which paid by Credit card
Refund Amount : 39034/- Thirty Nine Thousand thirty Four Only and
replied that you have take package of Std.5 compulsory..
Kindly Do needful to refund my whole amount .
Was this information helpful?
No (0)
Yes (0)
BYJU's customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BYJU's
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    4174
    Pending
    0
    Resolved
    1428
    BYJU's Address
    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
    View all BYJU's contact information