Byju's — Regarding refund and cancellation

Address: Bangalore

I had purchased the byjus IAS tablet course for myself on 24/07/22. I didn't attend any classes and as per their cancellation policy I called them to cancel the order well within the 15 days. But there hasn't been any positive response. I tried to reach out the customer service through mail and call, also tried the cancellation process through both mail and call as well. They haven't contacted me yet and there hasn't been any response. Kindly help me retrieve back my money. I was made to pay 5000 on the spot and 62000 was set up for a 2 year EMI.

Apart from the cancellation process, BYJU'S also sends their associates to the home's of their customers without prior Information and that is an illegal use of the Information provided by the customer which can turn out to be very unsafe.