Byjus — Registration cancellation - no proper response

Requested for registration cancellation and not getting any proper response even after multiple mails and multiple calls to helpline. It's been 50 days now I have raised the complaint but no proper response from byjus and amount got debitted without any prior notification. The lady who did registration is not responding even when tried to call. I need an immediate response from byjus to confirm my registration cancellation.

Each time they will tell to wait for 24hrs and will get call back. But no response from them yet and it's really very annoying.
Was this information helpful?
No (0)
Yes (0)
BYJU's customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BYJU's
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    4174
    Pending
    0
    Resolved
    1428
    BYJU's Address
    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
    View all BYJU's contact information