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Byju's — Sent cancellation with in 15 days no response

I have registered for BYJU's class for 4th grade for my son. After attending the classes found the syllabus not matching with the school syllabus and also it is very complicated for my son to understand the classes. Since we are not happy sent a cancellation request to [protected]@byjus.com and contact support at [protected] every day but the support person informs us today that before 8 PM you will receive a call from Team. Please let me know the option to escalate this issue and get a refund.

Student name: Mokshith
Registed no: [protected]
Amount paid: 1, 17, 000
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    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
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