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Byju's — Tab not working

I have purchased 3 years course for my daughter from byjus . my byjus app is not working on the tab . i have tried to reach all the phone numbers possible . the phone numbers are not available. not the mails are responded .i have paid Rs.50, 000/- for the course. request to please resolve
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    BYJU's Address
    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
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